Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CHAZSTORE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chazstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at email@example.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at firstname.lastname@example.org
Very good, thank you
The quality is bright, just a super bust. Delivery to St. Petersburg 2 weeks. The main thing is to choose the size carefully, in my 100 D came 42 F. Thank you I'm delighted, I outlined myself a couple more, I recommend the store
Excellent for big breasts and small volume under the perfectly hold chest
allways good allways in time. me. my dauthers and my friend bougth so maney times. excellent.
I order not the first time. Excellent.
Delivery about a week, I really like both the model and quality and ordered more than once and myself and my mother! Even after I recovered strongly ordered a large size and also the village is excellent! Thank you very much
Как всегда отлично. Заказываю не первый раз в этом магазине и всегда всё хорошо. Спасибо большое продавцу за его работу.
This model I order constantly, I like the style very much! The size fits perfectly 42C on the OG 115 cm, OPG 95 cm. Highly recommend!
I order not the first time, provided all my sister bras. very well hold the chest. the goods are just super. Good luck in business and store and store!!!
всё как всегда прекрасно. покупаю не первый раз, качество отличное, доставка меньше 2х недель. мой любимый магазин
Thank you so much! I already bought underwear from you several times. Everything is very wonderful! Delivery is super fast, the goods are of excellent quality. I will order more!
The bra is comfortable, in size completely approached. The only thing, the material is slightly thinner than the previously bought black. Delivery fast, recommend
Everything is fine, I recommend!
It was a little smooth to choose the size. It should directly put the equivalent in EU size. In my case, I had bought from a famous online store, for more than double this bra that is the Delimira brand. I noticed the photo that is the same and a photo of the tag I saw in comments. I took the 34D, which equals 90D, according to the bra he bought or the C Cup or the D In this great case, I'm a thin person, but my chest always makes me look fatter according to clothes. With this one really that is noted as the area has less volume and in general, my whole figure. I bought another one without hesitation and for much less than the price on AMZ! He arrived as he says in 10 days. I 've thrown out all the fasteners and I'll only use these! It's finite and fits great, the first day I noticed it was squeezing, but in a matter of using it 3 or 4 times, now I feel super comfortable!
Great minimizer. There is already such a black, took another color. Very comfortable. Recently, I do not want to wear paralon bras-with pleasure I went to this model for clothes, in which it is appropriate. In general, in this store I found all the necessary models of bras, here there is everything for convenience for women with large breasts. The dimensional grid fully corresponds to the store's table. All models here (both with paralon, without straps, and minimizers) take 38 d. My sizes: chest girth 108, under the chest 87 cm. I tried to take a cup DD-it's too big for my parameters. Thank you shop for good quality and comfortable underwear!
Everything is as always super.
I order the second time. Unmatched, worn like a second skin. Delivery is a month.
Very good product! Came very quick!!
A fourth שמזמינה it. מינימייזר מצויינת! Invited in 11.11 והגיע to me at 29.11
Perfect fit. true to size. Highly Recommended.
On og116 is great in cups. I order this type for the fourth time, I do not regret it. Very much worn and style and quality