Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CHAZSTORE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chazstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at firstname.lastname@example.org
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at email@example.com
I'm delighted he's gorgeous
Perfect suit ואיכותית has lining והגזרה מדוייקת! Quality not falling מזארה!! Recommend with love
The quality is excellent, took a jacket for height 174 and very worried that there will be short sleeves. In the end, everything is fine. The moment strains the thread, but there are a couple of options what to do with them
All as expected. Size L on parameters 205/85/105 all village. Jacket with a belt for "Celine". See the photo. I'll wear it often. I like it very much for every day.
Clothes material is fine, think faster than has arrived. Size customized if just terrific. Dimensions of the largely bought the pants is too big dish ㅋ
shipping was very fast, Amazing fabric, fits like a glove. Exactly what I wanted, a bit thread but that is nothing very elegant love it
It is perfect, of great quality, took a week to arrive in Spain, thank you very much.
This article is really excellent, I recommend. I bought several times sets on very well-known and expensive sites but I did not like it and the material was very thin. This product really more because the fabric is thick and there is no defect. Beautiful.
I don’t have the pics of me wearing it yet but trust me, this suits is everything! Quality at its peak, fast shipping and excellent customer service offered 100%! Thanks to d store
The suit is cool, the fabric is dense suit. Ties on the jacket you need to either change below, or eliminate them at all.
Very good material
The costume did not fit in size, made a return. The money was returned quickly, everyone is happy.
Suit of good quality, on the trousers there are slightly uneven seams and a couple of threads. The jacket is almost perfect. My sizes are 85-73-97. Height 163. Size s sat perfectly. Pants like poured, the jacket is a little oversized. Happy!
Suit good quality, color slightly more goes into brown-green, on the R. 85-68-98, the growth of 158 took S-butt, it would be better m.
Chic suit, made qualitatively, the seams are even, looks very good, delivered less, than in 2 weeks, thank you store
I liked the jacket. I recommend
Delivery fast! The quality is excellent. On height 154/84/65/90 is great (at the waist, long, hips, and also the length of the jacket) sleeves of good length, free jacket, you can put on a sweater. I will suture. Photo later as a ear
The suit came up perfectly. The threads stuck out, but it's not critical. Synthetic fabric is dense, but pleasant, heavy, as it should be for a suit.
Jacket size L on parameters 168/90-72-102 sat perfectly, sleeve length adequate, the length of the jacket covers the ass; pants on the same parameters are slightly large in the waist and slightly free in the hips (but not critical), the length of the trousers to the middle of the bone; dense good fabric, sewn neatly; I came to Krasnodar region for 2 weeks; I did not communicate with the store
Approached 160/93/78/100 well!
Excellent quality suit. Came in 20 days. S-on 42 Russian just right. On height 160 it seems to me a long jacket. And about the color; it's kind of strange. I'm not sure the blondes will go. He's like a stroybatovskaya gymnaster. Photo later.
Pants are huge though asked to send S
This set is exactly like the picture. Really good quality! :)
Perfect, very good quality for the shot as in the photo