Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CHAZSTORE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chazstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at email@example.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at firstname.lastname@example.org
Skirt over coated!!
Girls, if the waist is floating like a меня-64-72 cm, take the size m, although there is an elastic band, A little bit.
The skirt is beautiful, sewn qualitatively, well packed. The size is the same. I will wait for the summer to sweat the thing. Thank you to the store for the quality goods.
The skirt is really cool, took M and correctly) does not press anywhere. The length is almost on the ankle. My parameters from65 ob91 height 155 cm
Chic skirt, she became their favorite. At OT 60 the village is excellent. Ddina to the middle of the shin. Threads do not stick out neatly. I am very pleased.
The skirt is beautiful, just like in the description. Only-just came, I immediately took her with me on vacation and went in it for 2 weeks. The test of vacation has been passed perfectly: it does not crumple, very comfortable elastic band, small pachkuli are inconspicuous at all. And also very breathable and incredibly feminine. My OEM size is m
Super good quality! Very cute!
Beautiful skirt, but the lining is tinplate!! Rustling cloak! Have to replace
The skirt is beautiful. Received in 10 days
Excellent summer skirt. On parameters 100/80/106 butt.
The skirt is cool, sat perfectly, the length of the growth of 175 is almost to the middle of the calf. The only negative is the rustling fabric of the lining. The seams are even, the skirt is a silhouette, the print is beautiful and not catchy. Synthetic fabric, but light, flowing
A good skirt for their money, slightly stuck out the thread, but easily stretched. The seams are even, sewing quality. Synthetic fabric. On my parameters 72/100 height 172 length on the middle of the calf, there is a small stock, sits well, not in the guise. No smell. It is a pity that it is already autumn and will have to be worn next year
I really liked the coloring and truth as in the photo, the quality of course synthetics, but the lining slippery on this does not fit anything and looks neat. I took my mother (46), but I sat down on me (44R). Size L
The skirt went for a long time, more than three months. I took the size M, very narrow, S will be straight to thin. But in general, the skirt is beautiful, I'm happy.
Super skirt, on size S it is better to take M, so more comfortable, delivery about 2 weeks
She's very beautiful!
Corresponds to the description, good quality, nowhere does the thread stick out, there is no smell.
It's love. As came immediately One-Atomic to the first cold did not shoot, it looks just gorgeous. Photo upload a little later
Well skirt, at 44 took L and guessed, small size for size. Shipping fast. The quality is good, the threads do not stick out. The smell after washing disappeared. The store quickly sent the order. Thank you so much!
The skirt is very cool. The store is super cool, answers all questions, helps and very responsive! All I advise the seller and his product
Very beautiful pattern on the skirt, quality fabrics (inside the lining). At a height of 164 almost to the ankle. Slightly strange looks at the waist, but maybe because of the type of figure: on a slim with a waist of 70 cm and less of course will sit better. I have 75-76 cm and looks tight.
Very beautiful skirt, sewn neatly, the material is pleasant.
Довольна, очень приятная к телу и даже держит тепло, осенью в ней хорошо. На рост 168 удачная длина. Брала М, на талию 64см села в тютельку.
Юбка шикарная! Все идеально подошло, спасибо продавцу за оперативную отправку)
Весьма довольна и покупкой и сервисом! До Москвы юбка дошла за 11 дней. Сама юбочка синтетика, конечно, но при этом прекрасно сшита, ладно сидит даже на фигурке с небольшим животиком, на спине резинка, есть подкладка, стройнит и очень радует. На рост 162 и талию 80 брала XL - точно в цель! Ух я довольна!