Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CHAZSTORE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chazstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at email@example.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at firstname.lastname@example.org
Товар пришёл. Платье подошло по размеру.
Not a bad dress, the size grid is correct, sewn normally, at least nothing sticks out anywhere. The material is pure-blooded synthetics, but after antistatic you can wear it without problems, because it does not electrify.
On height 175 cm, weight 60, shoulders 38, chest 90-92, waist 68, hips 96 cm-in size m. Waist and elastic Menges-on the elastic band. The belt is solid, made of Pu-outside is lined with a cloth, a metal plaque. The dress does not shine through, even in black pantyhose-the lining has come up and on the front of the chest, on the back there is no-the back is slightly translucent. Nice dress. Thank you!
A simple dress, polka dots are too small. The fabric does not crumple after steaming.
Nice dress! On my parameters 89-68-95 took L, the village is excellent, the length of the sleeve is just right. Belarus reached 3 weeks. Recommend!
The dress is cool, on height 172 , 90/65/90, the size L is excellent sat, the waist is in place, not under the breast, the fabric is super and sewn well
Sooo beautiful and quality! No smell! As in the photo!!!!!! Super!!!! On the growth of 158, 83-62-94 the village is perfect!!! The length is excellent! The truth went sooo long (
Sent the goods quickly, to the Amur region reached a month. The quality is good, the touch is pleasant material, a little electrified, there is no podubnik (does not shine through), stitched well, the threads do not stick out,
Delivery mega fast. This dress is full. On growth 166 ordered L. parameters 86/ 75/96.
Excellent dress, sewn qualitatively. Recommend.
All as in the description, stitched well. I 'd add a belt to cover the rubber band. And so just a super dress for such money❤& Middot;
The dress is good. Bought mom. Parameters 90, 80, 100 size M village is good, does not tighten. Height 158 is long. I bought a blogger on the tip, my mother is happy. Came to the Krasnodar Territory of the week for 1,5.
The dress is good, you need a belt! The rubber band rises to the top
Height 175, parameters 88-67-93 in size
The dress is very good, I ordered L according to reviews, although I wear s-m, but I think then the sleeves would be short, and the shoulders are not in place.. And so everything is super, not tight)) on height 173 the length is excellent (in the photo did not smooth, immediately Dressed)
Dress bomb!! Do not even think, but take it! On the parameters 94/71/106 took M. The village is good, no more and less. Cloth is dense, not light transparent chiffon. Really unreal
Light summer dress, for height 172 OG 86, ot65, ob96 came up, very much. Good store
Beautiful, fast delivery, the quality is good. Long read reviews that will determine the size. It's good that I took L. On my 3rd breast size (og 98 cm), M would not climb. And so the elastic at the waist slightly swirls up
The dress is chic on the height of 160 cm, 85-65-95. But I did not like the elastic band at the waist, and I ordered a wide belt for it-a corset on a lace, looks live amazing!!! Material fire, not електризуется, does not crumple, the bottom flows beautifully. Sleeves on an elastic band. Long. Im happy
The dress is super, does not shine through without a lining. On the growth of 176 to the middle of the calf.
The dress is beautiful, the size is Owl It does, the fabric is not transparent, the delivery is fast.
On the growth of 171 sleeves a little short, its money is worth. I did not communicate with the store.
Nice dress! Approached the parameters 102-80-107, growth 174. prosperity to the store! Thank you.