Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CHAZSTORE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chazstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at firstname.lastname@example.org
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at email@example.com
It's packed well ובדיוק like in description
очень хорошего качества но к сожелению ошиблась с размером быстрая доставка стандартный размер мой l на Али обычно покупаю xl но это платья в следущий раз закажу m
WOW, I am so impressed! My quality expectations weren't high at this the price point, but all of these dresses feel surprisingly expensive. I bought 3 dresses (below) in XL size. They are thick, quality fabrics; they fit PERFECTLY (for reference, I am 165 cm (5', 5"), ~66 kg (145 lbs), measurements 102/81/104 cm (40/32/41"), I usually wear a dress size 8/10. All three will be fabulous year-round for fancy days at work or classy nights out. They arrived to the USA a few days before schedule. 11/10 stars for Nice-Forever, amazing shop, will be buying again! Turquoise floral print long-sleeve cut-out with black faux pencil skirt (B430) Burgundy and black X-front 3/4 sleeve bodycon dress (B463) Grey with black collar solid flare swing dress (A280)
Clothes of very good quality I love
Article qui correspond parfaitement à la description. Le tissu de la robe est de bonne qualité. La robe ressemble bien à la photo. La robe est magnifique, bien taillée, bien centrée. J'ai reçu la robe très rapidement, en 1 semaine. Je recommande vivement cet article !!!
The fabric is good, dense, the edges are processed by an overlock. On R. 42 is too big
Very beautiful, corresponds to the size grid, thank you
really good dress for everyday office work in autumn/ winter time. already have another 4 model. for this price - 100% super dress. bright colors, good quality stitches, warm and comfy. exactly like on picture. trustful store
The goods came quickly, the quality corresponds to the description.
This is the third dress from the brand nice-forever and, as always, excellent! Thank you for the quality product, I recommend to buy! On my height 166 this model is just right.
It was perfect for Me, thank you
Good fabric. Order from Canary Islands super fast.
качество очень хорошее, на 91-76-100 взяла М, рост 160 по колено. материал плотный, тянется средне , на прохладное время. доставка 1,5 месяца до Казахстана. запаха нет. одела его не растегивая замок, верх широкий и тянется. материал плотный не просвечивается.
beautiful dress!! Amazing material and finishes. High quality!! very elegant. sizing is proper, fast delivery. I'll keep ordering from this store!!
Dress made of dense fabric, almost does not crumple. More suitable for tall girls and ladies. Slightly wide at the waist, which makes the figure angular. Perhaps because of the drawing. The white color adds solemn and spring mood. The fabric is dense, so it is suitable for early spring. Recommend.
Lovely jersey dress, it is with zipper at back to close. Size S fits me at size 36 (EU) well.
Everything is perfect; super store
I love it. It's beautiful.
The dress is beautiful but large
Dress and material are excellent! Fast shipping. Thank you store!
Nice dress. Approached the Russian 46 size, height 162. Corresponds to the description. This is the fourth dress from this store. All excellent quality. And fast delivery. Recommend.
The fabric is slightly thinner than it looks in the photo, but nevertheless the dress looks very good, pleasant to the body.
its perfect..good qualitity and fast shipping.