Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CHAZSTORE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chazstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@chazstore.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@chazstore.com
The jeans are super, the real jeans, the size is right, I order the second one, the waist is 90 cm, the waist is 70 cm size 27 fits perfectly, the length is 170 cm more as I wanted, the post below will be very long) Thanks store
Good basic thick jeans❤️
Quality, color, tailoring are excellent. Suitable for girls above average height. In the legs they sit in tight, do not stretch. If the store's sizes match your parameters, feel free to buy.
I take my third jeans! Fast delivery. 28 size for parameters 87-70-93 villages is quite free. But I just wanted to, if you like to fit, you need to take a smaller size. 160 height support
My height is 180, from 73; about 98 Jeans sit very tight, it was necessary to take a size larger, but a reason to lose weight The bottom is very flattened and it is hard to sit down, and the color is perfect, the jeans are thick, but I hope it will stretch. what I was looking for, for my height the length is also super)
I will all write-down, I did it in three. At 67-96 it was just right! Recommend)
Jeans are of good quality, but size 29 from 70 to 98 are very small, buttoned of course, but do not breathe in them. My height is 166 cm and they are only in length, no tackles
Great jeans, I buy them for the second time with a time difference of three years and it's the same jeans, the same quality. The material is thick cotton, initially smelling of bleach, but quickly weathered. The size chart of the store corresponds. For the height of 175, from 65, about 98 fit size 29, the length of the jeans is chic. The color in life is slightly darker than the seller's photo looks. In the sock a little stretch.
168 growth From 78 Hips 98 Size 28
For 178 height, 69-94 perfect 28 size! The quality is super! Color! Delivery to Moscow 3 days!!!
Great jeans! For height 174 cm length is good. Satisfied with the purchase.
The Bob was crushed by the zamiri of his til, the potim got 27 ale 27 bully, then she married 25 rozmir. same as my parameters on 27 AIS won over and over are great, I don't think it's okay to go into it, you can see it all over the place, you can see it. 25 years now, according to their own pants, they are free. I'm 155.
I order for the fourth timeGirls these jeans sunk into my soul. This time I decided to try a bigger size. But! If you have parameters about 86/69/98, then I advise you to take a size 29, it will sit just bombarely But, the jeans, because it is cotton, it is almost not stretched, when wearing it, it is about 2-3 cm, but not with trousers In general, I have all three colors, but most of all I love blue and blue. Unambiguously! Will order again
Super 95,80,100,29 rozmir pidishov Skate 2 kg. will be generally horsho.
Quality is high, I order the second jeans! Shipping to Tula took 2 weeks)
Jeans are thick, look good. parameters 71/93 the size of 28 villages is excellent. 7 years ago I took such only light ones for myself 28 p for this and was heinted. According to reviews and table, it should fit 27 but I would not fit into it
наконец то идеальная посадка.все сетевые обошла не было таких джинс. Мои параметры талия 62 см,бедра 86см,ляшка в обхвате 47 см. рост 165.
I ordered the second. Quality, on the figure sit perfectly. Thank you very much for such quality and stylish jeans!!!
Everything is super! On height 176 class! I ordered the second for a friend!
Джинсы отличные настоящий деним, попу сто впихнула в 30 размер, размер подошёл, плотные.
waited 3 months. The jeans is in good material. as it is describe
Jeans fire!
Perfect
Jeans are excellent. On the parameters 83-64-90 size 26. delivery by fast courier. Jeans do not stretch.
The order was made on 9.01.2021, delivered to Russian mail from China 19.01.2021, quickly. On ot-61, ob-86 size 25 came up, I'm not particularly figure out, so the smallest size is just. The height of 160 is long, but nothing terrible. Excellent tight jeans, high waist, with quality all is well, there are pockets in front and behind. Recommend.