Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CHAZSTORE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chazstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@chazstore.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@chazstore.com
Beautiful blouse. soft jersey. deep neckline, in the middle of the transmission there is a seam. Ideal for growth of 1,65-1,67 cm, those who are above will be short. On the Russian 56-58 size-8XL is free. Goods of excellent quality. delivered within two weeks. Good store and store-thanks)))
кофта классная,пришла за две недели,спасибо продавцу
Синтетика резинка, 6х размер 58 подходит. Чуть короче, чем на фото, но не страшно.
The material is pleasant, on height 176 cm length and sleeves in size. 7XL in Russian 56 size is free, not tight.
Synthetics of course, but it looks impressive, to the touch velvety, fitted, suitable for large breasts.
Super! Very good cut, recommended!
adorei entrega super rápida peça fina e linda
It is just like in picture product quality is very good my wife is very glad thank you
Ótimo produto
nice fits great.
past perfect
אלי אקספרס תודה על השירות אניפלה שלכם ללקוחות שלכם ושהיה לכם היום מקסים והיום נהדר בברכה אורטל .
The parcel came to Lithuania 11.11-19.12. Quite a good blouse, pleasant to the touch. On the photo is not immediately noticeable that in front there is a seam, could be a little more authentic (my height is 160), but not critical, this is personally my preferences, and so very satisfied.
Exact product as in the photo
Beautiful!
Great thing. Stitched qualitatively. At 58 Russian size 8XL is not in obtyag, free. She sat perfectly! will be good for 165-167 cm height, those who are higher will be short, those who are below-will be long sleeves. The store wrote the truth about the V-shaped deep neckline-it really is))) looks nice on a large chest) I recommend to buy))) Store and seller thanks for the fast delivery and good goods!
The product is very terrible but good in shipping
Very beautiful and pleasant to the body blouse. The size approached as if I was sewn. Full women are very beautiful and breast 130. I look just fine.
The blouse is cute, but I did not like the size, very large
fill your cart
Thank you.
Good thing. thank you. Five stars.
Received Moscow in 11 days, 7XL is perfect for 64 Rus size, I took other straight models with a long sleeve 6XL, they are worn well, in this store it's already the 4th blouse, recommend
Perfect deal, thanks...
Ļoti labas,kvalitatīvas blūzes. Ātra piegade.