Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CHAZSTORE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chazstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at email@example.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at firstname.lastname@example.org
Боди супер! И качество и размер, все отлично! Ношу S, заказала такой же, все отлично! После стирки ничего не изменилось Доставка в Москву примерно 2 недели
I bought 2. very satisfied
Great body!!! T beautiful fabric and t soft. .. Very satisfied cat
Great quality, I'm very satisfied as always with the shop products. Took size M for my 170cm and 63kg and fits perfect.
Adequate price quality ratio. I liked it very much. I will order in a different color
Came very quickly to Voronezh. The quality is super, soft, the color is beautiful. All buttons are whole.
In Europe I use M, I ordered S is perfect Good seams, like from European shop
I order the third body, now I have 3 colors. The order came within a month. I order for the third time, for the third time I get high-quality goods. The body is straight Super, comfortable, nothing slips out. On the first two bodies (black and white), I can now say with confidence, because. Already 2 months I own them, when washing do not deform, do not stretch, every time after washing like new. The size corresponds to the size table. Recommend.
Супруге подошло и понравилось. скоро закажу ещё другого цвета.
It is equal to that of the photo and of good quality
Product complies with the description. Good quality material
Very nice, good quality. Fits well. I will buy different colors.
I order the second time, the first body is black, the review was already earlier, now white. I really liked this body to wear, very comfortable. The sizes correspond to the size table, checked for themselves. Quality worthy, the material is pleasant to the body, the buttons are not bad, I 've been wearing it for more than a month, with the buttons, everything is in order, fastened and kept still well. The body itself after washing does not stretch, does not deform, accepts the original appearance, says about the good quality of the material. By color, after a month, I want to say that they do not fade until, after numerous washings, let's see. In general, for such a price, this purchase is very worthy. Recommend. It came in a month.
Beautiful body, the fabric is thin, but does not shine through. On its parameters 94-64-96 took M, TK was afraid, that in the chest will be s small. Everything is fine
It wasn't long. I took one size more, came up. Quality is good, everything is super
I'm in perfect condition, I don't prove it yet.
Good qulity. Fabric stretches. Suggest to order
Not 100% cotton, but very nice
Good body, very soft and pleasant to the body. The size corresponds to the description, stretches well, the buttons are fastened tightly. Now nothing comes out like an ordinary T-shirt. Everything is fitted, nothing rushes, I buy such clothes for the first time, very convenient, nothing rubs. Packed was decent, in a special bag with a buckle. I liked everything very much. Let's see how it will show itself with frequent wearing and washing. The order came within one month, quickly enough. Thank you. Until below 5 stars I can not put. On quality we will see with everyday use.
I took 2 sizes more than last time-the body sits the same on the figure, the only behind is a little loose at the waist. My parameters: height 160. Wear I size s usually
Very nice, I wear size S in poleras, I buy M and I get super good
Very fast delivery, within a week. On the height of 160 body sits perfectly, along the length is ideal, there is a stock, nothing presses. Buttons are good, reliable. I will take other colors.
Excellent body, I recommend, 46 Russian. M came up perfectly.
great quality and size l was perfect for me. even for 5.9 hight it fit well.