Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CHAZSTORE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chazstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@chazstore.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@chazstore.com
The quality is wonderful, does not shine through, well sewn, the only trouble is that L is very small
I liked the skirt very much. I'll try, I'll pat, I'll add a review
The skirt is cool, the lining is, does not shine through. On the growth of 164 in the middle of the calf, I will hang a little, the fabric is pleasant, the lines are even, at the waist 70 on the hips 98 size L even a little loose
Юбка классная) Ткань приятная на ощупь. Качество изделия на высоте. На параметры 84-64-89 размер S.
юбка очень классная, но на ОБ 104, к сожалению, мала
низ кривой, продавец не вернул деньги
Качество отличное. На от 75, об 100 туговато. Ткань тянется, но слабо. Доставка быстрая. Рекомендую
Super!!
Юбка пришла через 2 недели после заказа. Но юбка огорчила. Она просвечивает даже с подкладом. На фото модели этого не виднл. И сильно мнется. Но сшита хорошо, никаких ниток, затяжек нет.
доставка очень быстрая, 10 дней в Москву!!!. Ношу 44, взяла L, прям в притык( чуток мала даже. Ткань светло- молочная, не белая. Подкладка пришита. Все очень аккуратно. Ткань, швы хорошие, немного торчит один бок, буду переделывать.
юбка очень хорошая. всем советую. только хорошо определитесь с размером. выглядит очень стильно и дорого
ВИДЕО РАСПАКОВКИ И ПРИМЕРКИ есть на моем юtyб кanaле Zarina_Itao Юбку взяла в размере S, и в итоге я еле застегнула молнию. Мои параметры 65/92 см , надо было брать на размер больше. Юбка из плотной костюмной ткани, имеет подклад. Практически не тянется. Юбка на запАх, сбоку есть потайная молния. Спереди: имитация пояса. Состав ткани : полиэстер + спандекс. Отпарила юбку с помощью отпаривателя буквально за две минуты. Само по себе изделие мне понравилось, хорошее качество, отличный пошив! Такая юбка - хороший офисный вариант, она отлично подойдет на осень!
Chic pencil skirt in office style This model is ideal for working in the office, strict and elegant, but with the original cut, the skirt will not go unnoticed. The originality of this model of the skirt gives it a cut, in the front of the skirt is sewn vnahlest, when walking, the floors vary slightly, but quite a little, on the side, the belt is decorated with a large buckle in color. Based on the store's table on its parameters 72/98 I took the size L, at the waist the skirt is definitely great for me, in the hips within comfort, although perhaps the size M would fit better. Well, the length of my 155 cm turned out not quite clear, I think it's worth sewing a little. The skirt is fastened on the side to a secret zipper. There is a lining, completely sewn around the entire perimeter, and the seam is hidden inside. In general, a very high quality thing, sewn amazingly. The material is 95 percent polyester and 5 percent spandex, it stretches very little, a little extra, quite dense, in my color does not shine through, it is ironed.
Nice skirt. Neat seams. The cut is obtained in the center. Have lining. Very beautiful skirt. Recommend.
The skirt is good, as in the store's photo, sand color, the seller's photo is slightly different. Barely ironed, the fabric is dense does not stretch in any direction, as the crumpled came, I washed it so crumpled and remained, I had to steam through the gauze. As for the size, having read the reviews (girls, do not do so more, if you do not fit, do not need to assume that the size larger/smaller would be just, You sure don't know how much the difference between sizes), so here, I ordered the size L for parameters from70 (in a split state 74) ob97, seller very long time sent my order, just began to appear reviews about the skirt and I at the last moment asked the seller to change my size to M. Yes, the skirt sat, I fastened it on exhalation, But my butt, it would still be better that the skirt was more free, A large size could be adjusted for yourself, and the one that is already nowhere. Photo where I'm on heels right after ironing. Waited very long
Качество юбки отличное, приятная ткань, швы ровные. Размер подошёл отлично, спасибо продавцу, что удалось отправить нужный.
не просвечивает.очень стильная и красивая
Юбка божественна!!!!! Но увы размер L на мои параметры не налезла рост 163 вес 65 кг бёдра 103 см...... расстроилась!!!!! Я рекомендую к покупке и большое спасибо продавцу за качественные вещи, это уже вторая вещь купленная у него! Процветания вам и здоровья!
Классная юбка, но на мой 46 нужно было брать S , а не М. Маловато! Но качество огонь! На мой рост 160 см юбка по середине голени! Прядку я убрала, т к удешевляет модель и качество материала. С подкладом, прошитая, ниток точащих не было, запаха не было! Классная
good
I ordered a skirt on 19.07.2020, I received 31.07.2020 in Moscow. Very fast delivery, the track was tracked, the store on the letters replied and helped with the choice of size. On the Russian 46 size bought L, ot-73, ob-97, height 165-perfect! But the parameters will be larger in the butt, perhaps small. The skirt is very beautiful, sewn neatly, the color is as in the photo. The lining is fully sewn along the entire length of the skirt. Castle hilenky, you need to carefully zip up. The smell is sewn, the cut is decent, not vulgar, the length is below the knee by 20 cm. The skirt gives femininity and elegance. Thank you to the seller for the quality goods and fast delivery.
Excellent quality, I recommend! Sat in size
Delivery fast, 20 days. The skirt is excellent. The material is dense, the lining stretches slightly. The quality of tailoring is excellent. All seams, lines are neat. But! What's with the size or the pattern? On the size L width in the hips of the skirt 94 cm. The width of the waist is 68 cm. According to reviews who is good in the hips, then wide in the waist. To me at the waist of norms, and in the hips of vtatig. I sew, there is a stock in the side seams. So, it seems, malomerka. But the skirt is cool!
На параметры 63, 89s впритык, но я планирую худеть для меня не критично, наверно, лучше заказывать м, я не отпаривала, сразу сфотографировала, качество хорошее, ткань плотная, в принципе, за что заплатила, то и подучила, в стыке где сшито под подкладом видно, что топорщится с боку, это печалит, но надеюсь, что отпарится
amazing skirt