Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CHAZSTORE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chazstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at email@example.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at firstname.lastname@example.org
They look pretty good at the ankle not too short
El pantalón tiene el diseño, color y talla tal como lo pensé al ver las imágenes.
Good pants, but very much stretch
As always loved! Clothes Shein are wonderful.
Super. The first time is satisfied with both color and style and fabric. For spring and summer the most it. My camera color sends brighter. Photo from the wrong side. In reality, the color is noble, in length with my growth as usual pants and I like it. Sit perfectly.
As in photo
Pant leg dazzling! Shipping on the invitation, arrived really fast with messenger to the home. אומנם trouser leg thin but not transparent & canvas הסיננטי very pleasant. After שקיבלתי the invitation, made invitation in another. Recommended!
Thank you for such fast delivery.
Thanks for the fast delivery. Over the last 9 months, this is the fastest delivery. Pants are good for spring and cold summer.
Received Today my order very quickly came many thanks to the store for the fast delivery I recommend a very good product
The amooo, I have 110 cm hip and 80 waist and are perfect for my measurements.
I put 10 stars for delivery, came in 1,5 weeks, delivered a courier to the house. Now about the trousers-synthetic fabric, thin but the shape holds, the threads do not stick out, the seams are even, the edges are processed, the color is beautiful, blue. Girls with a large fifth point and ears-бёдрышками, not enough of these trousers for you. Girls who have narrow hips, but have a stomach, and especially "rescue circles" in the waist area, teaching, that the trousers are covered and the entire relief will be highlighted. long-leg beauties, take into account that for you it will be either up to the neck pads, or even higher (my height is 155 cm and the length is good for me, without sewing). The fabric does not shine through, however, either pulling underwear, or underwear without seams, or go to the gym. Thank you and good luck.
The color is beautiful, deep purple. Synthetic fabric, stretches, without lining. The size is just right for the hips 112 cm. Perhaps, gentle individuals will not like the touch fabric, see. In the photo composition. As an option, wear with thin pantyhose.
I bought the wrong size.
Ordered 27.08, received at the Mail 15.09. Color took black. On the volume of the hips 114 cm. (Russian 50-52) approached 4XL. With an increase of 162 cm. Like full pants. The material stretches. I will order in a different color. To buy I recommend!
Looks Good - fast delivery
According to the table I fit the size L, but many wrote, that the pants are too big and I decided to take a smaller size, however, size "M" was not available, in general, I took S, well, two sizes smaller than my parameters, almost did not hope that I would fit into them, But still risked and, bingo! Panties sit on me perfectly, almost like on the model in the photo of the store. I look slimmer in them than I really am! No fat folds anywhere sticks out, the waist is high, everything is covered and hidden. My hips are very wide and I was afraid that the pants even though they would climb, but the pockets will look ugly, but no, everything is fine, it sits like a glove! The only do not like, this is the cuts at the bottom of the trousers on the inside, it would be better with the outside, I just want to sew them, so that it does not happen at all. I'll try to add a photo later, so that it was clear how to sit pants on 2 sizes smaller than the right one, they all have different tastes. But if you like tight, do not take your size, take less!;)
I use a 36 and the S is not tight
Pants liked. The fabric is a little thinner than it seems in the photo. On 107/88/107 the size suited perfectly. Only the cuts on the sides are not outside, as it should be, but on the inner seam. Not comfortable and not beautiful. Let's go. Seller and goods recommend.
I like it very much. They sent it very quickly. The color, just like the picture. And the fabric, it's suitable for spring and autumn. Thank you very much.
Nice quality fits perfectly, the delivery took a little while and is not the stores fault.
The size approached XS for a height of 150 cm. Sewing good, synthetic fabric stretches