Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CHAZSTORE (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://chazstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at email@example.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at firstname.lastname@example.org
A beautiful jacket, fastens on one inner button. There is no thread, there are shoulders-pads. Sleeves are ideal in length. I did not communicate with the store. It came in three weeks, track code tracked.
In the lining of the hole, but she played on the hand, torn the shoulder pads through it. Take the size in size, if you do not like oversize
Quality is super! Sewed neatly, threads do not stick out anywhere. Such in the shops of massmarket cost 3-5 thousand Size M ideally sat on my parameters-height 163, shoulder-104, chest-90, hip-98. Came for three weeks in the Altai territory. Track tracked.
Delivery about 2 weeks, on the parameters 88-70-94 took M, the village as wanted, not in the butt and not much volume, the fabric looks like a suit.
Cool jacket!!! Took the size S and thank God approached) the quality is good)
Fit perfectly. Good for the price
The pedal is beautiful, as in the picture of the store. Dense, but not warm. There are shoulders in it that I will steam))). It is fastened to the inner button. Can be worn with a belt. Threads do not stick out, sewn well. In my Russian 44 size, took M. (og 80, OB 95) sat perfectly. Before the Kursk region came in two weeks.
My parameters OG 82, OT 74, OB 94, height 158 ordered M, a little oversize, straight cut, sleeves are normal, there are pockets, inside on the lining, the jacket exactly came synthetic, sewn normally, buttons for becoming fabric, in general, normally, I recommend the store and the goods!
The jacket came very quickly, for two weeks in Novosibirsk. The quality is decent, no threads sticking out, no smell. The fabric is dense, the shape holds, to the touch something typo flax, (Rough weave, not nap) is excellent for spring and cool summer. The color scheme is pleasant. I wear Xs, usually, height 170, took M, sits free, slightly oversize, as I wanted. The sleeve is somewhat wide, but this is fixed, either by the ear, or I will wear it with a lapel, I have not yet decided. If you leave in a non-sewn form, you can wear a thin sweater or sweatshirt. The length of the sleeve is normal, taking into account that my hands are long. The length of the jacket is also excellent, covers the buttocks. The store very promptly sent. Recommend.
One pass. Super good quality. Very nice and fast shipping. Size same as in Spain.
I liked the jacket, on the parameters og-88, ot-69, ob-90, sat down on the figure, not an oversize, but I wanted to. The parcel came somewhere in two and a half weeks in Kemerovo. To the store Thank you, I recommend your store.
At 46R came m Quality came in 2 weeks, the track was tracked
Прекрасный пиджак. Качественно сшить, ткань и подкладка на 5+. Лекала нормальные. Размер М отлично сел на 46 российский.
Me ha gustado mucho. Buen corte. Uso la M y pedí la L y acerté pues me gusta un poco oversize. El género es bastante rígido pero por el precio más no se puede pedir y así es un poco más abrigada para el invierno.
On the parameters 84-70-95 large. I took L, because. I was afraid that it would be narrow in the shoulders (my shoulders are 41 cm). After washing in the Machine covered with pellets
Product quality, I use 40 in Brazil and the size M was perfect, fast delivery! Recommend!!!
93-75-99 my size is m. In the shoulders sits well on the pattern. I will remove the shoulder pads, I have my shoulders. Height 160 length is good. The sides behind, I will sew a button in the studio, or completely sew them. Ugly stick out in different directions like a tail in a bird. It is fastened to the button in front, the buttons are hidden by a fabric on top of which you get stuck. Also, either a break-in completely hole or I will not button at all. The fabric is light full of synthetics, looks good, it's unpleasant to the touch. The smell seemed to take apart some grandmother's stuff. Terrible persistent aroma of the old and something like that. After washing and steaming with a photograph on myself. In general, OK. In particular, there is something to correct.
Corresponds to the description and appearance, and quality, and size. The only thing did not notice that it is fastened to one secret button. We came to Ufa in two weeks.
Quality Super and fast delivery
like picture . my size M ..but I take L after reading feedback of other people.
The blazer is a wonder, it's more fatty than others, I'm sure I'll buy another one to give away.
Very beautiful coloring, refreshing. The fabric smelled strong, had to be washed in a delicate mode, ironed-difficult to parse, it was better to put in a dry cleaner. Landing at the jacket is excellent, I took my size, m on rus.44-46. On the height of 170 sleeves just right. One moment only confuses-the slot behind it grabs, I carefully took it with an invisible seam. In general, I'm happy, because I could not find one in the store and they ended up worth it. Thank you store, good sales :)
At 44-46 came m